![]() There are two strong dimensions of human behavior that drive your customers personality types. People can be classified into four different personality types: Amiable, Expressive, Analytical, and Drivers. Classifying Your Customer: Four Types of People ![]() With social selling, you need to quickly read your customer’s tendencies and become an expert in behavioral styles. Mastering this "Art Of Hospitality" will ultimately get them to buy more from you and your staff and come back to your establishment more often.Ī good front-line worker understands that each person is not cut from the same cloth and will adapt their communication strategy based on your customer’s personality style - this is what we refer to as "social selling". ![]() You have the ability to create deeper, even more memorable experiences if you understand who your customer is as a person, and how they are best communicated to. In the front lines of a restaurant, your #1 focus is your customer and creating a memorable dining experience for them at your establishment. ![]() Share this blog post on Twitter Share this blog post on Facebook Share this blog post on LinkedIn
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